Refund Policy

Refund and Return Policy for Thirty Per-Scent

At Thirty Per-Scent, we want you to be delighted with your perfume purchase. If for any reason you need to return or request a replacement, please review our policy below.

1. Returns and Refunds

• General Returns: Due to the nature of our products, we do not accept returns. We recommend making your selection carefully before purchasing.

• Refunds: We do not offer refunds for products. In cases where there is damage during shipping or if the wrong product was sent, we offer a free replacement.

2. Replacement Policy

• Eligible Conditions: Replacements are only provided if:

  • The perfume is damaged during shipping.
  • The wrong product was shipped.

• Notification Period: Any issues with your order must be reported within 2 days of delivery.

• How to Report: Please contact us at info@thirtyperscent.com with the following details:

  • Order number
  • A description of the issue
  • Photos of the damaged product or incorrect item

3. Contact Information

For any questions or to report an issue, please email us at info@thirtyperscent.com. Our customer service team is here to assist you and ensure your satisfaction.

4. Shipping and Handling

• Return Shipping Costs: In cases where a replacement is approved, Thirty Per-Scent will cover the cost of return shipping for damaged or incorrect items.

• Shipping Address for Returns: Return shipping details will be provided upon approval of the replacement request.

Thank you for shopping with Thirty Per-Scent. We appreciate your understanding and cooperation with our policy.